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Starving? "Star Selection" Provides A Quick Return Service Covering 45 Cities.

2019/8/20 13:54:00 4

HungryAliSatisfied With The Treasure

August 20th news, today, starved, "star election" announced the official launch of the "satisfaction treasure (speed retreat PLUS)" service, Ali 88Vip members in the "starved star selection" App, "star marker merchants" order, not satisfied with the food products can enjoy a 1 second refund service, no need to wait for business review.

It is reported that this is the takeaway industry's "credit refund" function, marking its formal entry into the "credit era".

At present, the "satisfaction treasure" function has been launched on 94 brands in 45 cities, and will expand to tens of thousands of star selection stores in a short time.

According to the data from the trial run period, the customer complaint rate of the star marking merchants is reduced by 5, and the satisfaction degree of the members is improved.

According to the "refundable node" requirement of merchants, 88Vip members can click on "I want to claim" before the rider takes the meal, or after receiving the meal, and can claim 2 times a month for 80 yuan.

In addition, more businesses such as Hua Jia Yi Yuan, kebab Wang, Bao Zhu fermented yogurt and other businesses are gradually improving their digital upgrading by providing new services, and providing integrated services to home and store, and further enhancing brand competitiveness through differentiated services. Tianjin brand Jinzhou 71 stores opened the total amount of "satisfaction treasure", and the order increased by 58%.

It is understood that starving stars choose "star marker merchants" screening based on 6 dimensions, 5 rounds of screening, 30 considerations, using big data and standards to select restaurants, quarterly selection of the top 10% of the total score of the merchants, the star selection channel marked "star pick shop" Icon, is the upgrade of local life outside sales services.

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