ZARA Problem Product Unconditional Return &Nbsp; No Need To Produce Shopping Tickets.

If consumers buy

"We also express our apologies to the consumers on this matter. In the future, the company will strictly abide by Chinese standards and laws," Xu Xueqing said.

Last month, because of the fact that clothes were not up to standard in the 3 comparative test, the City Association for the first time publicly criticized the foreign brand ZARA, pointing out that it ignored the interests of domestic consumers.

Since then, despite the fact that clothing has been put on the shelves nationwide, there is a problem in oral recognition of the quality of clothing, but ZARA always owes consumers an explanation and "explanation".

In view of the "evasive" attitude of ZARA on problem clothing, the Beijing Consumers Association asked them to "respond positively to quality problems", and at the same time, the consumers who purchased products should also make clear treatment measures.

Luo Gang, director of the social supervision and consumption guidance department of the municipal Consumers Association, told our reporter this morning whether the products of ZARA had any quality problems, so sa La company must have a clear attitude.

At the same time, what are the remedies for consumers who have purchased products must be clear.

Problem product

Coat coat: Item No. 0518/227/800, nominal 70% down, measured 51.1%.

The cargo number 0398/705/707 is 50%, and the measured amount is 40.5%.

Casual pants: Item No. 5627/594/700, nominal wool 20%, measured 10.6%.